Installation Instructions / Warranty
Metris S
04135XX0
Talis S
04136XX0
Focus S
04137XX0
Solaris E
04138XX0
Allegro E
04139XX0
Metro E
04140XX0
Swing C
04143XX0
Metris S
04126XX0
Talis S
04127XX0
Focus S
04128XX0
Solaris E
04129XX0
Allegro E
04130XX0
Metro E
04131XX0
Swing C
04134XX0
Three-hole thermostatic tub filler -- requires rough 04124181
04126XX0
04127XX0
04128XX0
04129XX0
3
04130XX0
04131XX0
04134XX0
Technical Information
Recommended water pressure
Recommended hot water temp.
Max. hot water temp
Max. flow rate
45 - 72 psi
120� - 140� F*
165�F*
8 gpm
Max. flow rate – handshower
Safety stop
2.5 gpm
100° F
*Please know and follow all applicable local plumbing codes when setting the temperature on the water heater.
Installation Considerations
•
For best results, Hansgrohe recommends that this unit be installed by a licensed, profes-
sional plumber.
•
Please read over these instructions thoroughly before beginning installation. Make sure
that you have all tools and supplies needed to complete the installation.
•
•
•
The mounting surface must be installed and made watertight prior to installation.
The rough must be installed prior to installation of this trim kit.
Some areas have plumbing codes limiting the maximum output temperature. The high
temperature limit stop may be reset to comply with these codes.
4
Install the valve trim
Push the escutcheon over the valve.
Install the handle. Tighten the screw with a
3 mm Allen wrench. The screw must
engage the slot on the cartridge.
Justify the handle.
Set the high temperature limit stop.
slot
Install the spout
Remove the plug.
Push the spout sealing ring firmly into the spout
adapter (1).
Push the escutcheon and spout over the adapter
and sealing ring (2).
3
Tighten the screw using a 3 mm Allen wrench (3).
Do not over tighten the set screw.
2
Over tightening the screw may
damage the o-rings, which will
cause the spout to leak.
1
5
Install the handshower
Pull the end of the handshower hose from the
holder.
Push the escutcheon over the end of the hose.
Push the elbow firmly over one end of the
handshower hose.
Tighten the hose nut.
Thread the hose down through the handshower
holder escutcheon and handshower holder.
Tighten the escutcheon over the handshower
holder.
Place the screen washer in the end of the elbow.
Connect the handshower to the elbow.
Lower the handshower and elbow into the holder.
6
Set the high temperature limit stop
Turn the water on to the tub spout or handshower.
Use a 3 mm Allen wrench to loosen the handle
screw. Remove the handle from the valve.
Carefully remove the retainer clip and the limit
stop ring.
Turn the temperature control stem until the water is
the desired high temperature, usually 110°F* .
Turn the stem clockwise to make the water
cooler, turn it counter-clockwise to make the water
warmer.
*Know and follow all applicble local plumbing codes when
setting the high temperature limit stop.
In Massachusetts, the maximum output temperature can be no
higher than 112° F.
7
Install the stop ring so that it is against the stop
-- you should not be able to turn the stem further
counter-clockwise. Install the retainer clip.
Install the handle. Tighten the screw. Justify the
handle.
Justify the handle
Turn the water on to the tub spout or handshower.
Place a thermometer in the water stream. Turn
the temperature control knob until the output wa-
ter temperature is 100°F. Turn the water off.
8
Loosen the handle screw with a 3 mm Allen
wrench.
Remove the handle.
Hold the handle lever in one hand. With the
other hand, turn the temperature control knob
until the 100° mark is next to the indexing mark
on the handle.
Install the handle on the valve. Tighten the screw.
9
User Instructions - ThermoBalance valve
Turn the lever clockwise to send the water to one
function, counter-clockwise to send the water to
the second function. The center position is off.
Turn the temperature control knob clockwise to
make the water cooler.
function 2
Turn the knob counter-clockwise to make the water
warmer.
function 1
The knob will stop at the 100° position (the safety
stop). To override the stop, press the knob down
and continue turning it counter-clockwise.
User Instructions - handshower
Raindance E 100 3-Jet, Raindance S 100
3-Jet: Push the function lever to the desired spray
mode.
function
lever
Croma C 100 3-Jet: turn the function ring to the
desired spray mode.
function
ring
If the flow of water decreases,
remove and rinse the screen
washer.
The handshower uses the Quiclean™ self-cleaning system.
Rub across the spray channels with a finger or a sponge to
dislodge any scale deposits.
10
If scale deposits build up on the spray face, pour about
¾" of a commercial scale remover, such as LimeAway™ or
CLR™, into a shallow dish. Follow the label instructions with
regard to dilution.
Soak the spray face for the amount of time specified in the
label instructions.
Rinse the handshower with clear water.
Install the handshower. Turn on the water and flush the hand-
shower for at least one minute.
Maintenance: Clean the filters
Turn off the water at the main
before opening the valve.
Remove the handle and escutcheon.
11
Grasp the wrench flats on the cartridge stop unit
with a wrench.
Hold the stop unit still with one wrench.
Use a second wrench or a 17mm deep
socket wrench to unscrew and remove the
thermostatic cartridge.
Failure to hold the stop unit steady
may result in damage to the ceramic
plates.
Rinse the debris from the filters, using a
soft toothbrush if necessary. Do not at-
tempt to remove the screens.
Lubricate the o-rings with white plumbers
grease.
Hold the stop unit steady. Install the ther-
mostatic cartridge.
Failure to hold the stop unit
steady may result in damage
to the ceramic plates.
Install the escutcheon.
Justify the handle.
12
Replacement parts
1
6
2
13
8
8
7
15
14
12
8
16
15
8
14
12
5
4
13
13
15
14
12
15
14
12
8
8
3
16
15
8
17
18
12
13
1
2
3
4
5
6
7
8
9
Solaris E handle
Talis S handle
C handle
Metris S handle
Focus S handle
Allegro E handle
Metro E handle
handle escutcheon
elbow
88530XX0
88549XX0
88610XX0
88713XX0
88714XX0
88719XX0
88721XX0
88734XX0
28071XX0
97159XX0
94074000
88512000
13956XX0
97779XX0
96029000
13914XX0
88604XX0
88735XX0
28504XX1
04072XX0
28502XX1
9
11
10
10 handshower escutcheon
11 check valve
12 spout sealing ring
13 aerator
14 spout escutcheon
15 screw
16 aerator
17 C spout
18 escutcheon for C spout
19 S 100 3-Jet handshower
20 C 100 3-Jet handshower
21 E 100 3-Jet handshower
19
20
XX = color code
00 = chrome
62 = oil rubbed bronze
82 = brushed nickel
83 = polished nickel
21
Troubleshooting
Problem
Possible cause
Solution
Disconnect supplies from
valve, reconnect to correct
inlets
Valve outputs both hot and
cold water, but not mixed
Supplies are reversed
Loss of pressure as water is
made warmer or cooler
Filters clogged
Clean the filters
Water drips constantly from Ceramic plates in stop unit
Replace cartridge.
spout or handshower
damaged
Temperature is erratic
Thermostatic cartridge dirty
or faulty
Clean the filters. If cleaning
doesn't help, replace the
thermostatic cartridge
Handle turns freely but
doesn't turn water on or off
Handle not installed cor-
rectly or handle screw not
tightened.
Reinstall handle. Make sure
that the screw engages the
slot. Tighten the handle
screw.
14
Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of
the market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain
criteria when cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the follow-
ing points when cleaning faucets and showers:
•
•
Only use cleaning materials which are explicitly intended for this type of application.
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause
considerable damage.
•
•
Never mix one cleaning material with another.
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge
pads, or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
•
•
Clean the faucets and showers as and when required
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the
cleaner on the fixture longer than necessary.
•
•
Regular cleaning can prevent calcification.
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as drop-
lets can enter openings and gaps and cause damage.
•
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”).
This warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1,
1996, and installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in
material or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any
product or part of the product that proves defective because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical
or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two
sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household
purposes, this warranty extends for as long as you own the product and the home in which the product is originally
installed. If you purchased the product for use primarily for any other purpose, including, without limitation, a commer-
cial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for
5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper
15
maintenance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning
agents or “no-rinse” cleaning products, or the use of the product in any manner contrary to the product instruc-
tions. (3) Conditions in the home such as excessive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for
installation or reinstallation of the product (including but not limited to proper packaging and shipping costs), or
for installation or reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe
Inc. 1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by
Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage
prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED
UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES
NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH
THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY
(INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which
vary from State to State. You may be required by law to give us a reasonable opportunity to correct or cure any failure
to comply before you can bring any action in court against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible
defect. Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and
maintenance of the product. If you have questions at any time about the use, installation, or performance of your
Hansgrohe product, or this warranty, please call or write to us or call us toll-free at 800 334 0455.
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770-360-9880 • Fax 770-360-9887
www.hansgrohe-usa.com
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